Terms and Conditions

DEFINITIONS

"Administrator" means Corporate Rewards Ltd, programme administrator

"Participant" is defined as installers who has accepted these Terms and Conditions of Use.

"Programme" is defined as Haverland UK League incentive programme and all its component parts.

"Website" is defined as haverland-league.co.uk

These Terms and Conditions of Use apply to Haverland UK League incentive programme

ACCEPTANCE

By accessing, transacting points, or using any aspect of the
the Programme or Website, the Participant agrees to be bound by these Terms and Conditions of Use and the terms, conditions, disclaimers and limitations of liability posted in the rewards page by the Administrator on the Website.  Haverland UK reserves the right to amend or update any of the Terms and Conditions of Use at any time without providing notice to the Participant. By using the Website, the Participant acknowledges that they have read and understood these Terms and Conditions. 

ELIGIBILITY

This Programme is open to Participants who are a resident in uk and are 18 years of age or older at the time of entry.  Employees must obtain the prior permission of their employer to participate in this scheme.  This Programme cannot be combined with any other Haverland UK Programmes, offers or rebates. 

The Programme and its benefits are offered at the discretion of Haverland UK and its affiliated companies, and has the right to terminate the Programme or to change the Programme terms and conditions, rules, benefits, conditions of participation or rewards levels, in whole or in part, at any time, with or without notice, even though changes may affect the value of the Rewards Points already accumulated.  It is the Participant’s responsibility to maintain its knowledge of these terms and conditions.

 [Participants of incentive may not be able to obtain Rewards Points on all products or all purchases.]

Employees of Haverland UK their affiliated companies, advertising agencies, gift suppliers or other representatives, or members of the respective immediate families of such employees and anyone with whom such employees are domiciled are not eligible to participate in incentive related Programmes. Employees of Haverland UK are eligible to participate in employee reward or recognition Programmes.

TO PARTICIPATE

Each installer will be rewarded with points for all purchases of eligible products. A list of eligible products can be found here.

Each installer will be required to log purchases on the platform. Each claim will be reviewed by the Haverland UK team.

If your claim is approved your points will appear on your account.

Haverland UK is not responsible for lost, corrupted or delayed entries. Participation constitutes full and unconditional acceptance of these Terms and Conditions. Any failure to follow Programme terms and conditions, any abuse of the Programme, any conduct detrimental to the interests of either Haverland UK or the Administrator, or any misrepresentation of any information furnished to Haverland UK may result in the termination of his or her participation, the cancellation of accrued points, rewards or benefits, or both.

TIMING

This Programme runs from 06th June 2017  

USE OF DATA

Personal data which you provide when you register for the Programme may be used for Programme communications and future Haverland UK marketing activity. If you agree to this use, please tick the ‘accept terms and conditions box’ on the Programme website.

EARNING REWARD POINTS

Reward points will be awarded to each Participant based on approved purchase claims on a monthly basis

Participants may opt to either:

(i)              save points awarded for redemption at a later date; or

(ii)             redeem some or all of the points awarded for prizes through the Haverland UK-league.co.uk website

Points must be redeemed via the Programme Website.  Prizes, once chosen, can only be changed if the redeemer contacts haverland@4cm.co.uk within 24 hours of the redemption.   

Participant points will expire after 12 months of allocation to the participant’s account unless redemptions are made within that 12 month period.

Fraudulent use of accounts and points on participant’s accounts will result in the account being immediately suspended.  Fraudulent activity may result in the termination of Participants account and the cancellation of accrued points, rewards or benefits, or both.

ORDERING REWARDS

Points may only be redeemed via the Programme Website Administrator.  Prizes, once chosen, can only be changed if the redeemer contacts haverland@4cm.co.uk within 24 hours of the redemption.  

Points cannot be redeemed for cash, cheque, bank deposit or any other kind of payment by Haverland UK to the Participant.

Participants may not pool, transfer or combine points with any other participant or person in order to redeem rewards.

Participants may not combine cash, cheque, bank deposit or any other kind of payment and points to redeem rewards. Rewards can only be redeemed by using points.

Delivery is only available to the participant’s country of residence.

Substitution

In the case of a Reward item not being available, The Administrator will contact the Participant within 7 days of placing the order and offer a replacement item of similar value.  If the Participant does not wish to accept the replacement item, the original value of the reward deducted from the Participant’s account will be re-credited. 

The Administrator reserves the right to remove or include any reward from the range at our discretion and Participants may not rely upon the continued availability of a reward category or reward item.  The Administrator will honour any Rewards that have already been ordered by a Participant prior to any price alterations.

Prepaid Cards

All prepaid cards must be activated prior to use either online at www.my-balance.co.uk or via the IVR telephone service.  

Participants must agree to the Visa terms and conditions on the www.my-balance.co.uk website at time of activation. Additional cardholder fees apply

In the case where the cumulative card load exceeds the KYC limit of £2,200 or €2,500 e-KYC will be performed to enable the card to be upgraded.  In the case of non UK residents, or where e-KYC cannot be completed, then a copy of the KYC documents is required by the cardholder to complete the upgrade process.  The card will not be loaded with any further funds until KYC has been completed.  A list of acceptable KYC documents can be found here https://www.my-balance.co.uk/Account/TermAndConditions

The participant acknowledges that the Card Issuer retains participant data and has the right to suspend the prepaid card service in the event of such an instruction being made by the Regulatory Authority or if mis-use or fraudulent activity is suspected.  There is no liability for direct or indirect losses as a result of suspension of the prepaid card service.

If the participant is no longer eligible to participate in the Programme for whatever reason the participant has 30 days in which to use the funds after which The Administrator will remove funds from the card.

The participant must advise The Administrator immediately on becoming aware that any prepaid card has been lost or stolen.  Cards declared as lost in transit which have not been activated will be replaced by The Administrator.

Once a card is activated all risk for the funds on the card passes to the individual participant,  In the event of a lost, stolen or damaged card, the Card Issuer will issue a replacement card with the available balance at the point of notification transferred to a new card less a £5 charge for re-issuance.

In the case of mis-use or fraudulent activity of a prepaid card service, the participant acknowledges that it must comply with all requests for data or actions to be taken as given by The Administrator, the Card Issuer or any legal or regulatory body.

OTHER

Programme termination

Haverland UK or The Administrator reserves the right in its sole discretion to cancel or suspend the Programme at any time.

Registered participants will be given written notice of Programme termination and all points must be redeemed 30 days following notification of the end of the Programme.

Tax

Some prizes and rewards may be considered a taxable benefit to the recipients and may give rise to tax or National Insurance or other local tax implications.

Haverland UK and The Administrator will absolve themselves from any liability arising from any tax or National Insurance Contributions arising from this prize. Recipients are directly responsible for accounting for and paying to their local tax offices any tax liability and NI contributions or other local taxation arising on their prize.

General

No correspondence will be entered into regarding either this scheme or these Terms and Conditions. In the unlikely event of a dispute, Haverland UK’s decision shall be final.  Haverland UK’s and/or The Administrator reserve the right to amend, modify, cancel or withdraw this scheme at any time without notice.

Haverland UK and/or The Administrator cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party.  Participants in this incentive scheme agree that Haverland UK and The Administrator will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize, or from participation in this promotion. Nothing in this clause shall limit Haverland UK’s or The Administrator’ liability in respect of death or personal injury arising out of its own negligence or arising out of fraud.

This Programme is administrated by Corporate Rewards Ltd on behalf of Haverland UK

Promoter:

Haverland UK Ltd Challenge House Sherwood Drive Bletchley